Brandy Maxwell

Highlights:

• Webmaster for internal knowledge base (resource for 700+ applications supported) ensuring accuracy and available with support models for applications and user population
• Acted as Lead technical resource to team by mentoring team members, documentation of procedures, and provides informal training.
• Utilize various software types to Interpret, evaluate, and resolve inquiries pertaining to functional and technical operation of all installed and supported applications, hardware and software products.
• Subject matter expert for over 60 Wells Fargo applications.