Brandy Maxwell

Highlights:

• Proven success managing all Project initiatives from start to finish.
• Proven ability to manage complex reports and statistics related to demographics of user populations, performance evaluation, and trends.
• Streamlined reporting procedures by coding automated processes; which reduced 10 hours weekly reporting time.
• Implemented automated customer satisfaction survey which increased customer response ratings by 25%.
• Identified, developed, and implemented automated process to ensure newly imaged computers had necessary software installed.